From January 1, 2025, the obligation to use the e-Delivery system has covered a significant part of enterprises in Poland. The new electronic communication system with public administration is ultimately intended to replace traditional registered letters and paper correspondence. What does this mean for companies and how to prepare?
What are e-Deliveries?
e-Deliveries are a public service enabling electronic sending of official letters with the same legal force as a registered letter with acknowledgment of receipt. It is part of a broader process of digitizing administration in Poland and the European Union.
Each company will be assigned a so-called electronic delivery address (ADE), and correspondence with offices (e.g. ZUS, KAS, US, GUS) will take place exclusively through a dedicated system.
Key dates
| Date | Who does it concern? |
|---|---|
| January 1, 2025 | New companies registering in CEIDG or KRS |
| April 1, 2025 | Obligation to activate the e-Deliveries mailbox for existing entities from KRS |
| By the end of 2025 | Gradual inclusion of subsequent groups of entities and offices into the system |
Who is the obligation for?
• Companies registered in KRS (limited liability companies, joint-stock companies, limited partnerships, general partnerships)
• Entrepreneurs conducting activity entered in CEIDG
• Public entities
• Accounting offices, tax advisors and law firms acting on behalf of clients
Obligations of entrepreneurs
Setting up an e-Deliveries mailbox (ADE)
The company must independently register the mailbox or authorize a proxy to receive correspondence.
Monitoring the mailbox
After 14 days from delivery, the letter is considered effectively received -even if no one has read it. Regular servicing of the system is a necessity.
Integration with IT systems
Possibility to use the online panel or integrate e-Deliveries with the company’s document workflow system.
Consequences of lack of implementation
• Lack of possibility of effective contact with administration
• Risk of missing official deadlines
• Possible sanctions or failure to receive important letters (e.g. tax audit)
How can we help?
ACS supports companies in Poland in the efficient implementation of the e-Deliveries system, offering:
• Registration and activation of the electronic delivery address
• Handling of powers of attorney and formal documents
• Integration with existing administrative and HR processes
• Ongoing support in the field of compliance and correspondence handling
Contact us to implement e-Deliveries in your company – without risk and in full compliance with the regulations
